Privacy Policy

Mount Magic respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or services in India and the United States.

By using our website or booking our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information

When you contact us, request a quote, schedule a service, or complete a form on our website, we may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Service address
  • Billing information
  • Appointment details

We use this information to provide services, respond to inquiries, schedule appointments, process payments, and communicate regarding your service requests.

B. Payment Information

When payments are made through our website or approved payment systems, payment information may be processed securely by third-party payment providers.

Mount Magic does not intentionally store complete credit card or debit card information on its servers unless required for authorized payment processing purposes.

C. Device & Website Usage Information

We may automatically collect limited technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Website usage activity
  • Cookies and analytics data

This information helps us improve website functionality, monitor performance, and enhance user experience.

2. How We Use Information

We may use collected information to:

  • Schedule and manage service appointments
  • Provide customer support
  • Process transactions
  • Send appointment confirmations and updates
  • Improve our website and services
  • Respond to customer inquiries
  • Maintain service quality and security
  • Comply with legal obligations

Where permitted by applicable law, we may also send promotional offers or service updates. You may opt out of marketing communications at any time.

3. Cookies & Analytics

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, and analyze visitor activity.

Users may disable cookies through browser settings, although certain website features may not function properly.

4. Information Sharing

Mount Magic does not sell personal information to third parties.

We may share limited information with trusted service providers or business partners only when necessary to:

  • Process payments
  • Schedule or deliver services
  • Provide customer support
  • Maintain website operations
  • Comply with legal requirements

All third parties are expected to handle information securely and in accordance with applicable privacy laws.

5. Data Security

We implement commercially reasonable security measures designed to protect personal information from unauthorized access, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Customer Communications

By providing your contact information, you consent to receive service-related communications from Mount Magic, including:

  • Appointment confirmations
  • Service reminders
  • Follow-up communications
  • Billing notifications
  • Customer support messages

Marketing communications are optional where required by law, and users may unsubscribe at any time.

7. Children's Privacy

Our services and website are not directed toward children under the age required by applicable law in their jurisdiction. We do not knowingly collect personal information from children.

8. Access & Updates to Information

Customers may request updates or corrections to their personal information by contacting us directly.

We will make reasonable efforts to update or remove information where required by applicable law.

9. Third-Party Links

Our website may contain links to third-party websites or services. Mount Magic is not responsible for the privacy practices, policies, or content of third-party websites.

10. Changes to This Privacy Policy

Mount Magic reserves the right to update this Privacy Policy at any time. Updated versions will be posted on our website with the revised effective date.

Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.

11. International Users

Because Mount Magic operates in both India and the United States, your information may be processed or stored in accordance with applicable laws in those jurisdictions.

By using our services, you consent to such processing where permitted by law.

12. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Organization Information

Organization: HOME REPAIR CENTER

Owner: Gaddam Kashyap Reddy

Address: Shop No 8, C Block, New Sayal Madrsa Colony, Ramgarh, Jharkhand 829125, India

Email: info@mountmagic.online