Terms and Conditions

Welcome to Mount Magic. These Terms and Conditions govern your use of the Mount Magic website and services provided in India and the United States. By accessing our website or booking our services, you agree to comply with these Terms and Conditions.

1. About Mount Magic

Mount Magic provides professional TV wall mounting, home entertainment setup, cable management, and related installation services for residential and commercial customers.

Services may vary depending on location, technician availability, wall structure, product compatibility, and local regulations.

2. Acceptance of Terms

By using the Mount Magic website, requesting a quote, scheduling an appointment, or purchasing services, you agree to these Terms and Conditions and our Privacy Policy.

If you do not agree with these Terms, please do not use our website or services.

3. Services

Mount Magic offers services including, but not limited to:

  • TV wall mounting
  • Fireplace TV installation
  • Home theater setup
  • Speaker installation
  • Cable concealment and management
  • Smart TV setup and device connection

All services are subject to technician availability, site inspection, wall compatibility, and safety requirements.

4. Booking & Appointments

Customers may schedule services through our website, phone, email, or other approved communication channels.

Appointment dates and times are estimates and may change due to weather conditions, technician availability, traffic delays, or unforeseen circumstances.

Mount Magic reserves the right to decline or cancel a service request if installation conditions are unsafe or incompatible.

5. Pricing & Payments

Service pricing may vary based on:

  • TV size and weight
  • Wall type and mounting complexity
  • Additional materials or hardware
  • Cable concealment requirements
  • Location and travel requirements

Payment is required according to the terms provided at the time of booking. Mount Magic may require advance payment or deposits for selected services.

6. Customer Responsibilities

Customers are responsible for:

  • Providing accurate booking information
  • Ensuring access to the installation area
  • Confirming permission from landlords or property owners where required
  • Verifying that purchased TVs, mounts, and accessories are compatible

Customers should remove valuable or fragile items near the work area before installation begins.

7. Installation Limitations

While our technicians follow professional installation practices, Mount Magic cannot guarantee hidden wall conditions, including:

  • Electrical wiring
  • Plumbing
  • Metal framing
  • Structural defects
  • Weak wall surfaces

Certain installations may require additional materials, reinforcements, or service adjustments.

8. Warranty & Service Issues

Mount Magic may provide limited workmanship coverage on eligible installations, subject to service terms communicated during booking.

Warranty coverage does not apply to:

  • Customer-supplied defective products
  • Manufacturer defects
  • Damage caused by misuse, modification, accidents, or external factors
  • Pre-existing wall or structural issues

Customers should report service concerns within a reasonable time after installation.

9. Refund Policy

Refund eligibility may depend on the type of service booked and whether the service has already been completed.

Refunds may not apply in situations including:

  • Completed installations
  • Customer cancellations after technician dispatch
  • Incorrect product purchases by the customer
  • Unsafe or inaccessible installation conditions

Approved refunds, where applicable, will be processed using the original payment method.

10. Website Content

All content on the Mount Magic website, including text, graphics, logos, images, and service descriptions, is the property of Mount Magic or its licensors and may not be copied, reproduced, or distributed without written permission.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Mount Magic shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Our total liability for any claim related to services shall not exceed the amount paid by the customer for the specific service provided.

12. Third-Party Products & Services

Mount Magic may install or connect third-party products, devices, applications, or accessories. We are not responsible for manufacturer defects, software issues, compatibility limitations, or third-party service interruptions.

13. Privacy

Customer information is handled according to our Privacy Policy. By using our services, you consent to the collection and use of information necessary for booking, communication, billing, and service delivery.

14. Changes to Terms

Mount Magic reserves the right to update or modify these Terms and Conditions at any time without prior notice. Updated versions will be posted on our website.

Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

For services provided in the United States, these Terms shall be governed by the applicable laws of the relevant U.S. state jurisdiction.

For services provided in India, these Terms shall be governed by applicable Indian laws and regulations.

Any disputes shall be handled in accordance with the applicable jurisdiction where the service was provided, unless otherwise required by law.

16. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Organization Information

Organization: HOME REPAIR CENTER

Owner: Gaddam Kashyap Reddy

Address: Shop No 8, C Block, New Sayal Madrsa Colony, Ramgarh, Jharkhand 829125, India

Email: info@mountmagic.online